• schedule tasks
• keep track of multiple diaries
• file your emails
• coordinate meetings with colleagues
• manage your contact information, an
• create task requests for others to perform.

This workshop will help you unlock what Outlook can do. You'll learn:

• Find emails with one click
• Create an search icon you can use repeatedly to find emails matching your criteria - such as "From a specific person", with “Specific Words in the Subject” and "within a date range"

• Write your To Do List without typing a word.
• Outlook is more than just emails and contacts - we'll show you how to manage your time and workflow.
• Need to action an email? Don't bother retyping in your To Do list. With one click, your email will appear in your To Do List - it's that easy. (You can even specify the due date.)
• Convert items on your To Do List into appointments. For example, drag "Call John about marketing strategy" into "4pm Friday".
• Convert appointments into meetings. For example, "Invite Mary and Susan to phone conference with John about marketing strategy"

• Smart Scheduling - Preview your team's free and busy schedule and propose a suitable meeting time.
• You'll always be on top of meeting responses as you can instantly display RSVPS to see who will be attending and who won't.
• The date, time, duration and subject are all you need to create an appointment; so just click and type.
• Simply "stretch" the appointment to increase the duration or apply advanced features such as recurrence and alarms.

• Easily categorise with coloured appointments.
• Differentiate between work categories or work / personal by assigning a different colour to each. (Outlook can even recognise which category and automatically colour it for you.)

By the end of the course you will be able to:

• organise and work with mail folders
• use the search facilities to locate email messages
• work with message views
• create and use rules to manage your email messages
• format email messages and use special features to control how emails work
• schedule appointments and events in your calendar
• schedule meetings using Microsoft Outlook
• monitor and manage your contacts within Outlook
• create and work with task requests
• competently work with file and item attachments within email messages
• use the search facilities to locate email messages
• work with message flags and reminders
• deal with junk email effectively

Importantly, you'll learn the smart and safe way to archive old messages so that you don't slow Outlook down - but can access the messages easily when you want them.

You'll learn how to use rules to manage your emails efficiently, create hyperlinks within messages, customise stationery and use Outlook as an effective Customer Relationship Management system.

Most importantly, this course is not just about showing you the features of Outlook, it will equip you with effective time management skills that will supercharge the way you work.

VIDEO: Outlook: So much more than email - this is the
ultimate task and time management tool
You might think you know Outlook. But it's not just an email program
anymore. It is now a powerful time management tool that can schedule
meetings, clarify tasks, assign responsibilities and manage the activities
for yourself - and your team - all in one application. This is a MUST for
executives assistants, receptionists, administration staff or coordinators.
Here's just a taste of what Outlook can do.

What you already need to know:
This course assumes you have little or no knowledge of the Outlook. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment. Even if you already know the basics of Outlook, this course will help you unlock its true potential.

Your presenter
Paul Neale is an engaging presenter who has spent his career mastering technology, productivity and learning. Apart from being an expert in all Microsoft Office applications from basic to advanced levels, he is also an experienced project management and team leader. Paul has presented numerous courses at the University of Sydney's Centre for Continuing Education and is in-demand as a corporate trainer and consultant.

Paul has also run a number of IT-related businesses, has trained in various adult education institutions and consulted to a wide range of small and large organisations including Michael Page International and Babcock & Brown

Find out what past students say about Paul's courses here.

This course is held at our IDEAS LAB, our professional harbourside training rooms in Milsons Point in Sydney. Email us if you would like to receive a comprehensive Outlook 2007 course outline.

Course dates and fees
Microsoft Outlook 2007
9.30am - 4.30pm
Course fee: $325 (includes GST)
You will receive a comprehensive take-home manual which is a handy reference for the future.

Course dates:
Thursday 23 April 2009 COMPLETED
Wednesday 25 November AVAILABLE - Enrol Now!